Thank you for shopping with GoToTrendy. We are committed to providing a smooth, secure, and transparent shopping experience. Please take a moment to review our shipping policy to understand how your order will be processed and delivered.

  1. Processing Time:
    All orders are processed within 1 business day (excluding Sundays and public holidays) after payment confirmation. This may vary slightly during high-demand periods.
  1. Shipping Method:
    We offer a standard delivery method for all orders:

Standard Delivery
Delivery Time: 5–7 business days

Note: Deliveries are made on working days only (Monday to Saturday).

  1. Shipping Charges:
    Shipping charges are based on the order type and location:

₹100 shipping charge for Prepaid Orders (full online payment)

₹150 advance payment required for Cash on Delivery (COD) orders

₹500 advance payment required for Drone Orders

COD is not available for drones unless ₹500 advance is paid

₹70 advance shipping charge for Local Orders

Local area includes Maslandapur, Ghoragacha and nearby regions

These charges are not standard courier fees; they are service and order verification fees used to prevent fake orders and to ensure secure delivery.

  1. Shipping Coverage:
    We deliver to all locations across India. If you are in a remote or unlisted region, please contact our support team before placing your order.
  1. Order Tracking:
    Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
  1. Customs & Import Taxes:
    Customers are responsible for any customs duties or import taxes that may apply. We are not liable for delays caused by customs processing.
  1. Lost or Stolen Packages:
    GoToTrendy is not responsible for lost or stolen packages after shipment. Please contact the shipping carrier directly in such cases.
  1. Accurate Shipping Address:
    Please ensure your shipping address is correct and complete. We are not responsible for delivery failures due to incorrect addresses provided by the customer.
  1. Delivery Time Estimates:
    All delivery timelines provided are estimates only. Delays may occur due to weather, public holidays, courier disruptions, or unforeseen circumstances.
  1. Contact Information:
    For any queries or assistance related to shipping or orders, you can contact us:

📧 caregototrendy@gmail.com
📞 +91 98832 74387

By placing an order with GoToTrendy, you agree to the terms and conditions outlined in this shipping policy.

Store Address:
GoToTrendy
Maslandapur, Ghoragacha
PIN – 743247, West Bengal, India

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